Monthly Archives: November 2012

Subject Matter Experts – who are they?

Well, you should be one for a start. You should be the subject matter expert on: Language Documentation structure Scope Target audience Documentation types within your organization Competitor’s documentation The more you focus on the above areas of expertise, the … Continue reading

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STC and usability

So, this month the STC magazine ‘Intercom’ is focusing on usability. This is the funniest and most ironic thing I have seen for a long time. To get to the Intercom magazine you have to navigate through the illogical complexity … Continue reading

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Does technical writing make you a better person?

The answer to this depends on what type of documentation you write. But, for most technical writers the answer should be yes if considering the logic of empathy for others. Most of us, are to some degree, empathetic and sympathetic … Continue reading

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